2M Clinics – Smart queue management without chaos

• 01

  Private clinics (dentistry, dermatology, pediatrics, internal, ophthalmology, gynecology, etc.)

• 02

  Doctors who face crowded, loud waiting rooms outside the consultation room

• 03

  Secretaries who handle dozens of names and patients every day

• 04

  Clinics that want better organization without adopting a heavy medical system

1. 01Queue chaos: everyone keeps asking “who is before me?”
2. 02Paper notebook that can be lost, smudged, or edited randomly
3. 03Elder patients cannot handle long waiting hours
4. 04Doctor has no clear view of how many patients remain or how long the day will take
5. 05Secretary is under pressure and gets blamed for any mistake

1. 01Patient arrives to the reception as usual.
2. 02The secretary types the name in 2M Clinics instead of the paper notebook.
3. 03The system sorts the queue instantly.
4. 04Each patient gets a live number and an approximate waiting time.
5. 05When the patient enters the room, the secretary taps “next” and the list updates for everyone.
6. 06After marking “done”, the system updates the average time and the doctor sees the full day progress.

1. 01

   Simple secretary dashboard

   All names, statuses, and quick actions in one clear board.

   • Color-coded statuses for waiting, inside, or done
   • Edit, skip, or cancel within seconds
2. 02

   On-site + online booking in one place

   Walk-ins and remote reservations share the same queue automatically.

   • Manual add for walk-ins
   • Optional public form for remote bookings
3. 03

   Waiting time estimate

   Shows every patient how long it may take based on the real pace of the day.

   • Uses number of people ahead and average visit time
   • Updates whenever the doctor finishes a visit
4. 04

   Organized call-out flow

   The secretary taps “next” and the screen + optional TV view update instantly.

   • Reduces shouting in the waiting area
   • Keeps the queue visible even if the secretary is busy
5. 05

   Doctor dashboard

   Live count of patients for today, what is left, and the rush hours.

   • Shows who is waiting and who is in the room
   • Highlights peak hours to plan breaks
6. 06

   Simple statistics

   Daily and weekly totals, busiest days, and average service time.

   • Export basic CSV for reporting
   • Monitor every branch separately

1. 01

   Patient arrives

   Greets the secretary and gives the usual details.

2. 02

   Secretary registers

   Name, phone (optional), visit type — all in seconds.

3. 03

   Queue number & time

   The patient sees their number and estimated waiting time.

4. 04

   Call next

   When the doctor is ready, the secretary taps “next”.

5. 05

   Mark done

   After the visit, tap “done” to update the averages.

6. 06

   End-of-day summary

   Doctor sees totals, peak hours, and notes for tomorrow.

1. Queue management only

   Essential Plan

   From $149 / clinic
   • Unlimited secretary seats
   • Live waiting list + time estimate
   • Daily summary email
2. Queue + online booking + alerts

   Advanced Plan

   From $249 / clinic
   • Everything in Essential
   • Online booking form + confirmations
   • SMS / WhatsApp reminders

— Special discounts for clinics with more than one branch.