Terms of Service
Please read these terms carefully before using our services. By using our services, you agree to these terms.
1. Acceptance of Terms
By accessing and using https://2msol.com (the "Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
2M Solutions ("we", "us", or "our") provides software development services including but not limited to:
- Web development and website creation
- Mobile application development
- Custom software solutions and systems
- UI/UX design services
- Maintenance and technical support
- Technical consulting and MVP planning
3. Service Agreements
3.1 Project Agreements
Each project will be governed by a separate written agreement that outlines specific deliverables, timelines, pricing, and terms. This Terms of Service agreement applies generally to all services unless otherwise specified in the project agreement.
3.2 Scope of Work
The scope of work for each project will be clearly defined in the project agreement. Any changes or additions to the scope may result in additional charges and timeline adjustments, subject to mutual agreement.
4. Payment Terms
4.1 Pricing
Project pricing will be provided in written quotes and confirmed in the project agreement. Prices are subject to change based on project scope and requirements.
4.2 Payment Schedule
Payment terms will be specified in each project agreement. Typically, payments may be structured as:
- Deposit upon project initiation
- Milestone-based payments
- Final payment upon project completion and delivery
4.3 Late Payments
Late payments may result in project delays or suspension of services until payment is received. We reserve the right to charge interest on overdue amounts.
5. Intellectual Property Rights
5.1 Client Ownership
Upon full payment, you will own the custom code, designs, and deliverables created specifically for your project, as specified in the project agreement.
5.2 Our Rights
We retain the right to:
- Use project work in our portfolio (unless otherwise agreed)
- Use pre-existing code, frameworks, libraries, and tools
- Retain ownership of any proprietary methodologies or tools used
5.3 Third-Party Components
Projects may include third-party components, libraries, or frameworks that are subject to their respective licenses. You are responsible for complying with these licenses.
6. Project Timelines and Deliverables
6.1 Delivery Timeline
Project timelines will be agreed upon and documented in the project agreement. While we strive to meet all deadlines, delays may occur due to:
- Changes in project scope or requirements
- Client feedback or approval delays
- Unforeseen technical challenges
- Dependencies on third-party services or APIs
6.2 Client Responsibilities
To ensure timely delivery, clients are responsible for:
- Providing accurate and complete project requirements
- Timely feedback and approvals
- Providing necessary materials, content, or access
- Making timely payments as agreed
7. Revisions and Changes
Minor revisions within the agreed scope are included. Significant changes or additions that alter the project scope may require:
- Additional charges
- Timeline adjustments
- A written change order or amendment to the project agreement
8. Warranty and Support
8.1 Warranty Period
We provide a warranty period for delivered projects, typically 3 months from the date of final delivery, covering:
- Bug fixes for issues that existed at the time of delivery
- Corrections for work that doesn't meet agreed specifications
8.2 Post-Warranty Support
After the warranty period, support and maintenance services are available through separate maintenance agreements at standard hourly or monthly rates.
9. Limitation of Liability
To the maximum extent permitted by law, 2M Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
Our total liability for any claims arising out of or related to our services shall not exceed the total amount paid by you to us for the specific project in question.
10. Cancellation and Refunds
10.1 Client Cancellation
If you choose to cancel a project:
- All work completed up to the cancellation date will be invoiced
- Deposits are non-refundable unless otherwise agreed
- You will receive all work completed to date
- We are not obligated to provide source code or deliverables until full payment is received
10.2 Our Cancellation
We reserve the right to cancel or suspend services if:
- Payments are overdue
- Client violates these terms
- There is a breach of the project agreement
- Circumstances beyond our reasonable control make it impossible to continue
11. Confidentiality
We respect the confidentiality of your business information and project details. We will not disclose your confidential information to third parties without your consent, except as required by law or as necessary to provide our services.
We may require a Non-Disclosure Agreement (NDA) for sensitive projects, which will be provided separately if needed.
12. Third-Party Services
Our services may integrate with third-party services, APIs, or platforms. We are not responsible for:
- Third-party service availability, functionality, or changes
- Data loss or issues arising from third-party services
- Compliance with third-party terms of service
You are responsible for maintaining accounts and complying with terms for any third-party services used in your project.
13. Indemnification
You agree to indemnify and hold harmless 2M Solutions, its employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:
- Your use of our services
- Your violation of these terms
- Your violation of any rights of a third party
- Content or materials provided by you
14. Dispute Resolution
In the event of any dispute arising out of or relating to these terms or our services, we encourage open communication to resolve issues amicably. If a dispute cannot be resolved through discussion, it may be subject to binding arbitration or resolved through applicable courts in Baghdad, Iraq.
15. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.
Your continued use of our services after any changes constitutes acceptance of the new terms. If you do not agree to the changes, you should discontinue use of our services.
16. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Iraq, without regard to its conflict of law provisions.
17. Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Contact Information
If you have any questions about these Terms of Service, please contact us: